Incident response

Calm, structured response — starting from whatever you already know

You do not need to diagnose the incident before contacting us. You only need to describe what you noticed. Everything after that is a process.

  1. 01

    Triage

    We establish what is known, what is still uncertain, and how urgent the situation is. Preliminary severity is confirmed or corrected by an investigator.

  2. 02

    Evidence preservation

    Before anything is changed, we identify the logs, files and records an investigation will depend on and record how they were collected.

  3. 03

    Investigation

    We reconstruct what happened: initial access, activity, scope and whether data or accounts were affected.

  4. 04

    Containment and remediation

    Recommended actions are tracked with an owner and a status so nothing is assumed to be done.

  5. 05

    Findings and reporting

    You receive documented findings, indicators, actions taken and recommendations, with the limitations stated plainly.

Case states you can track

Every case moves through a defined set of states. You always see the current one.

SubmittedAwaiting ReviewTriageInvestigationWaiting For ClientContainmentRemediationMonitoringReport PreparationClosed

Ready when you are.

Start Incident Assessment